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Lacy Gray
Participant
April 6, 2016
Answered

bought from amazon, can not activate. have not recieved redemtion code?

  • April 6, 2016
  • 1 reply
  • 411 views

i just downloaded adobe photoshop lightroom from amazon and got the serial number emailed to me. can i use the serial number as a redemption code? if so, its not working for me. if anyone has run into this, please let me know. thanks.

    This topic has been closed for replies.
    Correct answer John T Smith

    If you were sent a serial number you enter that number when asked during install

    If you were sent a redemption code, go to...

    Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

    -and https://forums.adobe.com/thread/1572504

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    April 6, 2016

    If you were sent a serial number you enter that number when asked during install

    If you were sent a redemption code, go to...

    Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

    -and https://forums.adobe.com/thread/1572504

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