Bought laptop with preinstalled Creative Cloud that I cannot Uninstall

Forum|Forum|3 years ago
July 28, 2022
1 reply
147 views

What gives with ADOBE preinstalling Creative Cloud on my new laptop that I cannot Uninstall. [Abusive language removed.]

This topic has been closed for replies.

LinSims

Community Expert

Adobe didn't install anything on your laptop. The vendor who set it up and sold it to you did, just like they installed the OS for you and probably a dozen or more other applications, such as Microsoft Office 365, without asking you.

See here for information on uninstalling Creative Cloud completely:

https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

If that doesn't work, try the removal tool:

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Meantime, I'm removing the abusive language. The age range for board readers is very wide, and Adobe wants to keep this family friendly.

M

Montreal25431594cf1yAuthor

Participant

HP has a deal with ADOBE to load that garbage on all new laptops and ADOBE designs it so that the UNINSTALL feature on Windows will not work. I have to dowload the updated to the ADOBE garbage to even try to get rid of it.

LinSims

Community Expert

If you want to complain about it, this is the wrong place. The people here are mostly other users like you, with the occassional appearance by a not-high-enough-to-affect-these-policies Adobe employee.

You can contact Adobe corporate here:

Adobe
345 Park Avenue
San Jose, CA 95110-2704
USA Tel: 408-536-6000
USA Fax: 408-537-6000

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