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Participating Frequently
October 26, 2013
Answered

Bought Lr and PS. PS installed. Lr install failed. Errors DW006 & 3d party payload, etc, exit code

  • October 26, 2013
  • 1 reply
  • 718 views

Bought Lr and PS.  PS installed. Lr install failed.

Errors DW006 & 3d party payload, etc, exit code 1.

Re-downloaded and tried install 6 times.  Can't get on chat help.

Ideas?

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Correct answer Romsinha-9KMEUt

Hi 3d Eye,

Please refer the kb: http://helpx.adobe.com/lightroom/kb/exit-code-7-displays-installing.html.

Regards,

Romit Sinha

1 reply

Romsinha-9KMEUt
Adobe Employee
Romsinha-9KMEUtCorrect answer
Adobe Employee
October 27, 2013
3d EyeAuthor
Participating Frequently
October 27, 2013

Thank you. You are correct. I finally got through to Adobe awhile ago and they told me. Now I cannot get Mac OS 10.9 to download. Life is tricky.

It would be nice if Adobe just gave an error message saying "You have to have OS 10.7 or above". Seems simple, no. Would have saved me much time.