Skip to main content
Participant
July 11, 2023
Question

Branched Re: Lightroom won't download

  • July 11, 2023
  • 3 replies
  • 97 views

Im having a problem where the download button that you click on LR online does not respond so a downlaod doesnt even start!

 

Branched from a discussion that started in 2018... you need to start your own discussion... Moderator

This topic has been closed for replies.

3 replies

kglad
Community Expert
Community Expert
July 11, 2023

install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

 

if you have trouble downloading the cc desktop app or you see an error message when trying to install, make sure you have a compatible os (https://helpx.adobe.com/creative-cloud/system-requirements.html), and use the alternative download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

Shivangi_Gupta
Community Manager
Community Manager
July 11, 2023

Hi Craig,

This does not sound ideal. Please check if there is any other app updating or downloading.

If not, then sign out of Creative Cloud desktop application and sign back in to try downloading.

Let us know if it helps.

Regards,

Shivangi

John T Smith
Community Expert
Community Expert
July 11, 2023

When you ask a question you always need to provide some basic information
-Forum quick start https://community.adobe.com/t5/Community-Help/ASK-Forum-Success-Guide-Efficiently-using-the-forums/td-p/4791542
-https://community.adobe.com/t5/Get-Started/Questions-you-need-to-answer-to-receive-better-help/td-p/6199470
-https://community.adobe.com/t5/get-started/how-to-post-and-get-your-issue-resolved-or-what-do-you-need-to-know-to-solve-my-issue/td-p/11178657?page=1