Skip to main content
Participant
November 5, 2018
Answered

Buy an Illustrator licence

  • November 5, 2018
  • 2 replies
  • 467 views

Hello, I'm trying to buy Adobe Illustrator from the website, and I do not accept payment, my account has enough funds and is not blocked, thanks

This topic has been closed for replies.
Correct answer John T Smith

This is a public forum, not the link to Adobe support

-other users here can't help with a payment problem

-please click the link below to contact Adobe staff to help

Be sure to remain signed in with your Adobe ID before accessing the link below

-you must also allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact/support.html

2 replies

jane-e
Community Expert
Community Expert
November 6, 2018

What country do you live in? You might need to buy it from a reseller where you live instead of from the web. We can help you find the reseller when you tell us the country.

You did call your bank first, right? If not, do that.

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
November 5, 2018

This is a public forum, not the link to Adobe support

-other users here can't help with a payment problem

-please click the link below to contact Adobe staff to help

Be sure to remain signed in with your Adobe ID before accessing the link below

-you must also allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact/support.html