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Participant
June 16, 2017
Answered

Buying two product at the same time

  • June 16, 2017
  • 3 replies
  • 488 views

Hello, I want to use Illustrator and PhotoShop at the same time and same Pc. How much do I have to pay and how? (I am an induvidual user)

This topic has been closed for replies.
Correct answer Nancy OShea

To lease the software monthly on a 1 year commitment will cost you USD $30/montth.

This plan costs less per month BUT if you cancel early, you will pay a penalty fee  -- 50% of your remaining contract balance.

If you want to be able to cancel anytime without a penalty fee you will need to pay more per month.

Illustrator USD $30/month

Photoshop USD $30/month

Ironically, you could spend  a little bit more and get the Full Creative Cloud package of software for USD $75/month

See Creative Cloud pricing and membership plans | Adobe Creative Cloud

Nancy

3 replies

Participant
February 17, 2022

Hello, Why two different period usage invoices were issued for the same product and the payment was taken from my credit card.

LinSims
Community Expert
Community Expert
February 17, 2022

This is a public forum, not Adobe support. Users, including the ACPs and MVPs, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.

Adobe provides support through the Chat function on the contact page or through a phone call. There is no email support.

CHAT: Click the following to contact Adobe customer support staff for help:

https://helpx.adobe.com/contact/support.html

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work. Disable any ad, pop-up, or script blockers.

This is the link to the US website. If you are not in the US, the site should redirect to the page appropriate to the region associated with your ID.

Click the chat icon at the bottom right of the page to open a chat session.

If that doesn't work, try this link, which opens a chat window directly:

https://helpx.adobe.com/contact.html?rghtup=autoOpen


PHONE: You can also search this page for a regionally appropriate phone number for customer support.

https://helpx.adobe.com/contact/phone.html

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
June 17, 2017

To lease the software monthly on a 1 year commitment will cost you USD $30/montth.

This plan costs less per month BUT if you cancel early, you will pay a penalty fee  -- 50% of your remaining contract balance.

If you want to be able to cancel anytime without a penalty fee you will need to pay more per month.

Illustrator USD $30/month

Photoshop USD $30/month

Ironically, you could spend  a little bit more and get the Full Creative Cloud package of software for USD $75/month

See Creative Cloud pricing and membership plans | Adobe Creative Cloud

Nancy

Nancy O'Shea— Product User & Community Expert
John T Smith
Community Expert
Community Expert
June 16, 2017

Cloud Plans https://creative.adobe.com/plans

-Do read the Subscription Terms https://www.adobe.com/misc/subscription_terms.html

-Purchasing FAQ https://forums.adobe.com/thread/1926340

-Special Photography Plan includes Photoshop & Lightroom & Bridge & Mobile Lightroom

Special plan for $10 (rounded) and any one other program for added $20 (rounded)

Participant
June 16, 2017

Thanks for answer. Actually I don't have time for reading forums and moreover i hate searching the right topic using my little English. Anyway... I think the special plan is for companies and the products are litle more expensive in this plan. How can I find the special plan for induvidual users?

John T Smith
Community Expert
Community Expert
June 16, 2017

No, the link I posted is not for a company, it IS for an individual person, so that is the link you use to buy the special Photoshop plan plus any other single program

THIS is the information for a company/team plan

-team plans https://creative.adobe.com/plans?plan=team

-http://www.adobe.com/creativecloud/buy/business.html

-https://helpx.adobe.com/contact/creative-cloud-teams.html for Team help