Skip to main content
Joeynator3000
Joeynator3000
Participant
January 2, 2018
Answered

Buying with gift card.

  • January 2, 2018
  • 2 replies
  • 10793 views

So, I want to use Premiere Pro for a month, but not too long ago I got a prepaid gift card of $25. I want to use it, but apparently you can't...? How does this work, kinda annoying that they won't allow me to use this.

    This topic has been closed for replies.
    Correct answer John T Smith

    I can't remember anyone else ever asking about using a gift card

    This is an open forum, not Adobe support... click below to contact Adobe staff to help

    While the forums are open 24/7 you may not contact Adobe support at all times

    Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

    Be sure to remain signed in with your Adobe ID before accessing the link below

    Creative Cloud support (all Creative Cloud customer service issues)

    https://helpx.adobe.com/contact/support.html

    2 replies

    F
    Flxwie dv
    Participant
    May 17, 2020

    Yes I'm having the same issue

      John T Smith
      Community Expert
      John T SmithCommunity Expert
      Community Expert
      January 2, 2018

      Are you sure you were trying to buy a monthly subscription, and not an annual subscription with monthly payments?

      Annual vs Monthly https://forums.adobe.com/thread/1926342

      If you were not allowed to buy a true monthly subscription, I can only say that Adobe must not allow gift cards (since I don't work for Adobe, that is only a guess)

      Joeynator3000
      Joeynator3000Author
      Participant
      January 2, 2018

      Yeah, was going for monthly...apparently when you enter card info you have to enter stuff that I can't find info on. Like the card's address and all that. :/

      I just wanted to ask if anyone can confirm that gift/prepaid cards aren't allowed here.

      John T Smith
      Community Expert
      John T SmithCommunity ExpertCorrect answer
      Community Expert
      January 2, 2018

      I can't remember anyone else ever asking about using a gift card

      This is an open forum, not Adobe support... click below to contact Adobe staff to help

      While the forums are open 24/7 you may not contact Adobe support at all times

      Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

      Be sure to remain signed in with your Adobe ID before accessing the link below

      Creative Cloud support (all Creative Cloud customer service issues)

      https://helpx.adobe.com/contact/support.html

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices