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Joeynator3000
Participant
January 2, 2018
Answered

Buying with gift card.

  • January 2, 2018
  • 2 replies
  • 10793 views

So, I want to use Premiere Pro for a month, but not too long ago I got a prepaid gift card of $25. I want to use it, but apparently you can't...? How does this work, kinda annoying that they won't allow me to use this.

This topic has been closed for replies.
Correct answer John T Smith

I can't remember anyone else ever asking about using a gift card

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2 replies

Participant
May 17, 2020

Yes I'm having the same issue

John T Smith
Community Expert
Community Expert
January 2, 2018

Are you sure you were trying to buy a monthly subscription, and not an annual subscription with monthly payments?

Annual vs Monthly https://forums.adobe.com/thread/1926342

If you were not allowed to buy a true monthly subscription, I can only say that Adobe must not allow gift cards (since I don't work for Adobe, that is only a guess)

Joeynator3000
Participant
January 2, 2018

Yeah, was going for monthly...apparently when you enter card info you have to enter stuff that I can't find info on. Like the card's address and all that. :/

I just wanted to ask if anyone can confirm that gift/prepaid cards aren't allowed here.

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
January 2, 2018

I can't remember anyone else ever asking about using a gift card

This is an open forum, not Adobe support... click below to contact Adobe staff to help

While the forums are open 24/7 you may not contact Adobe support at all times

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact/support.html