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N
newski
Participant
July 16, 2014
Answered

C drive crashed. Reinstalled Adobe design CS5. Installed and activated ok. But now downloaded updates will not install.

  • July 16, 2014
  • 1 reply
  • 127 views

Does anyone have any ideas as to why the updates for Design Premium CS5 will not install after successfully downloaded?

    This topic has been closed for replies.
    Correct answer kglad

    you're welcome.

    p.s. please mark helpul/correct responses.

    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    July 16, 2014

    download directly, Product updates

    if that fails, check your installation logs, Troubleshoot with install logs | CS5, CS5.5, CS6, CC

    N
    newskiAuthor
    Participant
    July 18, 2014

    Ahhhh, that worked. It was a little more time consuming to individually download and install each application's update than letting CS5 update do the work. But bottom line, I'm now updated. Thank you very much for your response.

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    July 18, 2014

    you're welcome.

    p.s. please mark helpul/correct responses.

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