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rolphw16395232
Participant
September 30, 2020
Question

CA4 Master Collection

  • September 30, 2020
  • 2 replies
  • 322 views

Hi, hope someone can help me. I bought CS4 Master Collection i guess 10 years ago and want to sell it now because i don't need it any more. I am working in a company now which is using Creative Cloud. Can i have a look somewhere if i registered my CS4 Master Collection? Or could somebofy have a look if it is registered to

[Personal information removed by moderator.] so that i can deactivate it for selling? Thank you very much - Have a nice day, Ralph

This topic has been closed for replies.

2 replies

John T Smith
Community Expert
Community Expert
September 30, 2020

Log-in to your Adobe account and click this link https://account.adobe.com/products - which has nothing direct to do with Cloud

rolphw16395232
Participant
October 1, 2020

Thank you very much. I already did this. But when i enter the serial it says "Serial already in use".

Peru Bob
Community Expert
Community Expert
September 30, 2020

Go to your Adobe account to see if it is registered.

This is a user to user foum.  We don't have accesss to your account because we are not Adobe employees.

 

It may be difficult to sell that, as it won't run on modern operating systems.  If you do want to sell it, see here:

https://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html

rolphw16395232
Participant
September 30, 2020

Hi, thank you for your answer. I bought it when there was no Creative Cloud so there is no account where i can login to. When i enter now the email address that i used in former times it says no account found fir this email ?!? But when i enter my serial in my actual account it says that it is already used. Is there an other account login beside Creative Cloud? Thanks