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sandrav54656152
Participant
March 19, 2019
Question

Cambie el medio de pago y no puedo ingresar a la cuenta

Hola,

Recibí un correo en el que me decían que había un problema con el medio de pago actual, lo cambié porque ya no tenía más cupo en esa tarjeta y no he podido volver a entrar a la cuenta.  Que debo hacer?

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2 replies

Vidya Sagar
Vidya Sagar
Participating Frequently
March 20, 2019

We’re so sorry to hear about the issue, sandrav5465615. As suggested by Peru Bob, please contact our customer care.

I am moving this thread to Creative Cloud space for assistance here.

Thanks,

Vidya

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Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
March 19, 2019

Use the chat option here:

Contact Customer Care

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