Skip to main content
Participant
November 18, 2020
Question

Can a user have an enterprise login for some apps and a personal account used for another?

  • November 18, 2020
  • 1 reply
  • 166 views

I have a user who has adobe creative cloud installed using Adobe with her companies email address. 

 

She would also like to use Lightroom with her Gmail account.

 

We installed Lightroom from the app store and tried to login with her account but it seems like it just errors out and says that her creative cloud enterprise license for this product doesnt exist.

 

Is this even possible?

This topic has been closed for replies.

1 reply

John T Smith
Community Expert
Community Expert
November 18, 2020

>from the app store

 

Are you talking about the Apple or Android store for a mobile device?

 

For a computer, you need to sign OUT of the Cloud "A" and sign IN to Cloud "B" to then install and use the programs

-via https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

 

Cloud Manager to install all programs https://www.adobe.com/ie/creativecloud/desktop-app.html
-https://community.adobe.com/t5/get-started/how-to-activate-your-adobe-software/td-p/9636861?page=1