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J
janadan
Participant
March 31, 2014
Question

Can Adobe Design Premium CS5 be installed on Windows 8?

  • March 31, 2014
  • 2 replies
  • 600 views

I have Adobe Design Premium CS5 (purchased on Education discount) installed on two laptops, one of which is now dying. I need to get the CS5 onto my new laptop, which has Windows 8.

1. Does CS5 work with Windows 8?

2. What do I need to do? Do I need to uninstal CS5 from the old laptop first? (not sure it will work, as sometimes it doens't even start)

3.  Do I use this place to download CS5 https://helpx.adobe.com/download-install.html? Will I be asked for the serial number and that's it? Or is there anything else I need to do?

Thank you very much!

This topic has been closed for replies.

2 replies

Ned Murphy
Ned Murphy
Legend
March 31, 2014

CS5 should install/work with Windows 8.  If you have any issues install using compatibility mode (XP with SP3 or Vista).

You do not have to uninstall since you are allowed to have the software installed and activated on two machines.  But if you don't expect to use it on the old machine you are better off deactivating it as a minimum (open it and choose Help -> Deactivate...  or contact Adobe Support by chat or phone and they can do it without the need to access the machine)

You can use the page you identified to download the software as long as the package you seek is available thru it. 

You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.


Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.


CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

J
janadanAuthor
Participant
April 1, 2014

Thank you for your reply. However, I still have problems.

I followed the 'very important instructions' that you sent the link for; all fine up to the point of trying to download. I tried first using the link http://prodesigntools.com/all-adobe-cs5-direct-download-links.html and clicked on Download Now under the table of direct downloads - it installed the InstalConverter.exe fine. Then I tried to download File 1 and File 2 of CS5 Design Premium from the table but I am getting the following message for both:

     ACCESS DENIED. You don't have permission to access "http://trials2.adobe.com/AdobeProducts/MDIA/CS5/win32/DesignPremium_CS5_LS1.exe?" on this server.

Could this be because the 2 licences have been already used?  (However, it might have done something, as I found an Adobe folder in my Program files containing Flash Player; unfortunately it doesn't seem to work so it probably is not in fact installed)

I tried to deactivate the Adobe CS5 on my old laptop, as suggested but not sure how to do it for the whole CS5 package. Do I have to deactivate every CS5 component separately?
 

I tried the download also via the other website - http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html. The download of the zip file (file 1) got stuck about 75% through, giving a message that the zip file can't be opened...
  

Please help!!

Thank you.

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
April 1, 2014

Janadan the Access Denied error occurs because either the Very Important Instructions were not followed or your web browser does not allow you to accept cookies.  If you are sure you completed the Very Important Instructions then try again in a different web browser.

I am concerned though that even using http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html you were unable to download the installation files successfully.  This points to a stability issue with your current Internet connection.  I would recommend you try an alternate Internet connection prior to trying to download the installation files again.  If you are on a wireless connection then try a wired connection.  If you are connected via a wired connection then try a different cable.

GautamBahl
GautamBahl
Inspiring
March 31, 2014

Hi Janadan,

Welcome to Adobe Forums.

Below link contains the system requirements of CS5 Design Premium.

http://www.adobe.com/store/en_xeu/popup/software/creativesuite/designpremium5/systemreqs.html

Although Windows 8 is not listed you can still try.

Below is the link for CS5 Products.

http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html

A single serial number can be used on 2 machines, you would require your serial number to activate the product.

Thanks

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