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C
Chernsha
Participant
July 20, 2020
Answered

Can I convert my license serial number to another language?

  • July 20, 2020
  • 2 replies
  • 301 views

Hello,
I bought the Chinese retail version of Acrobat 2017 Pro,
But I accidentally bought the wrong one,
I want to use the traditional Chinese version but bought the simplified Chinese version,
Can you help me convert the serial number of the simplified Chinese version to the traditional Chinese version?
Thank you..

    This topic has been closed for replies.
    Correct answer Abambo

    I can't and nobody here on the forum can. Your only option is to contact customer care. Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

    2 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    August 2, 2020

    See if this helps you.  The multilingual installer supports Chinese Traditional.

    https://helpx.adobe.com/download-install/kb/acrobat-2017-downloads.html

     

    Nancy O'Shea— Product User & Community Expert
      Abambo
      Community Expert
      AbamboCommunity ExpertCorrect answer
      Community Expert
      July 26, 2020

      I can't and nobody here on the forum can. Your only option is to contact customer care. Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

      ABAMBO | Hard- and Software Engineer | Photographer
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