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MichaelAndrewBarnum
Participant
October 16, 2014
Question

Can I install CS6 a 3rd time on a new hard drive?

  • October 16, 2014
  • 1 reply
  • 102 views

Hello,

I was wondering if there was anyway to install CS6 on a new hard drive. I first downloaded it on my Desktop away at home (I study 3,000 miles away) and then on my MacBook Pro. My MacBook fell and it now runs impossibly slow and is likely on it's way out for good. I managed to write down my serial number for Photoshop, I'm not sure if it's what I need for InDesign and Illustrator. I'm trying to have my damage hard drive transferred to an external drive. With any luck I can hopefully get to succeed with all my licensed software.

I remember there being listings of my personal license key or serial number here on Adobe.com. Is there anyway to access them here on Adobe.com, and will I need my serial number, license number or activation number? Also, can I get the rest of the suite back even though I only have Photoshop's serial number?

Thanks!

    This topic has been closed for replies.

    1 reply

    pwillener
    pwillener
    Legend
    October 16, 2014

    If you cannot deactivate it on your broken computer, you will need to Contact Customer Care to reset your activation count.

    If your Adobe products are part of a suite, then they should all activate with the same serial number.

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