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sheridens
Participant
November 15, 2021
Question

Can I reinstall Design Premium CS4 [CS4 activation servers are dead]

  • November 15, 2021
  • 1 reply
  • 779 views

I reset my computer and my Adobe products have disappeared. I have had this computer and CS4 intalled on it since 2017. I still have the original disks with the activation key. I have read that Adobe no longer wishes to support this program and have retired the servers. Does this mean that I won't be able to get the programs up and running again? I am currently getting an error message that setup can't complete but I think this is because I downloaded the creative cloud app and the free adobe bridge. Is it worthwhile trying to reinstall these disks - a very time consuming process. If not, what are my options? I only use Photoshop.

 

Sheriden

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1 reply

thatsmauri
Community Expert
thatsmauriCommunity Expert
Community Expert
November 15, 2021

Hi Sheriden,

 

"Does this mean that I won't be able to get the programs up and running again?"

That is correct. You can no longer use CS4 as the activation servers were old and had to be taken down.

 

You might want to take a look into the Photoshop Single App plan instead:

D
Daniel22380474yydz
Participant
December 23, 2021

"old and had to be taken down"

 

If this were a small indie company, that might be something that would fly, but to suggest that Adobe of all companies cannot manage to have an activation server up and running is ludicrous.

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
December 23, 2021

@Daniel22380474yydz.,

13 year old software is discontinued and unsupported. 

 

Had you upgraded to CS6 when you still had the chance, you might be able to activate on an older computer.  But that ship sailed in January 2017 when Adobe discontinued all Creative Suite sales.

 

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Nancy O'Shea— Product User & Community Expert
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