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Pamela6C2C
Participating Frequently
August 14, 2021
Answered

can I upgrade from PS Elements 11 to Elements 2021 on different partitions

  • August 14, 2021
  • 2 replies
  • 213 views

I have Photoshop Elements 11, from 2013. This is on a partition of my computer that is running an old Mac OS, 10.8.

 

I would like to upgrade to Photoshop Elements 2021 at the discounted cost, to the newer partition of my computer with OS 10.13.6.

 

If I pay for the upgrade, how do I get the new software to work on the OS 10.13.6 partition, when the original software purchase is on the older OS 10.8 partition.

 

Thanks in advance!

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2 replies

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
August 14, 2021

If you buy the upgrade (which is only a price discount-- it's the same software as one not upgraded), you will be prompted during installation to provide the serial number of the version you are upgrading from.

 

If you buy without the upgrade discount, you don't need the old serial number to install it.

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    Pamela6C2CAuthor
    Participating Frequently
    August 14, 2021

    Thank you this is very helpful.  If I launch the old software, is there a place where I find the serial number?  I don't have the packaging / disc from 2013 😉

    Thanks again!

    Peru Bob
    Community Expert
    Peru BobCommunity ExpertCorrect answer
    Community Expert
    August 14, 2021

    See here:

    https://helpx.adobe.com/download-install/kb/find-serial-number.html

      John T Smith
      Community Expert
      John T SmithCommunity Expert
      Community Expert
      August 14, 2021

      The same way you would install any program on your 10.13.6 partition

       

      Start your Mac in that partition and install

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      Pamela6C2CAuthor
      Participating Frequently
      August 14, 2021

      Thanks, I understand that, but my concern was that if the OLD version of Elements is on the OLD partition, and I try to buy / download / install the NEW version of Elements on a NEWER partition, will the new software understand that this is a legitimate upgrade? (Since the two partitions on the my one cmputer basically act like two different hard drives.)

       

      Perhaps it has to do with how I find the original license info for the OLD version of Elements 11 I purchsed in 2013?  Can you advise on how I find this?

       

      Thanks SO MUCH in advance.  Look forward to hearing from you.

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