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Can not download Adobe trials ERROR: Media DB Error : 6

Forum|Forum|11 years ago
March 27, 2015
1 reply
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I tried CC cleaner and deleted everything that is Adobe, reinstalled CC but still can not download any trial versions. They all stop at around 43% What's the dealio? I did change the target drive to an external because my Dell XPS 12 is memory challenged.

Creative Cloud

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Correct answer Ethereal_Sunflower98BC

If you have removed all Adobe products then try to remove Adobe folder under

C:\Program Files (x86)\Common Files.

Then try to install the applications ( uninstall Creative Cloud App before removing the folder)

Ethereal_Sunflower98BCCorrect answer

Participating Frequently

If you have removed all Adobe products then try to remove Adobe folder under

C:\Program Files (x86)\Common Files.

Then try to install the applications ( uninstall Creative Cloud App before removing the folder)

Participant

That worked..thanks!

Ethereal_Sunflower98BC

Participating Frequently

You are welcome