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Participant
March 27, 2015
Answered

Can not download Adobe trials ERROR: Media DB Error : 6

  • March 27, 2015
  • 1 reply
  • 175 views

I tried CC cleaner and deleted everything that is Adobe, reinstalled CC  but still can not download any trial versions. They all stop at around 43% What's the dealio? I did change the target drive to an external because my Dell XPS 12 is memory challenged.

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Correct answer Ethereal_Sunflower98BC

If you have removed all Adobe products then try to remove Adobe folder under

C:\Program Files (x86)\Common Files.

Then try to install the applications ( uninstall Creative Cloud App before removing the folder)

1 reply

Ethereal_Sunflower98BC
Participating Frequently
March 27, 2015

If you have removed all Adobe products then try to remove Adobe folder under

C:\Program Files (x86)\Common Files.

Then try to install the applications ( uninstall Creative Cloud App before removing the folder)

NomadogAuthor
Participant
March 27, 2015

That worked..thanks!

Ethereal_Sunflower98BC
Participating Frequently
March 27, 2015

You are welcome