CAN NOT DOWNLOAD UPDATE FOR CREATIVE CLOUD DESK TOP. HAVE TRIED 10 TIMES AND HALF WAY THROUGH I GET MESSAGE SERVER NOT RESPONDING

Question

TODAY I OPENED MY MAC BOOK PRO AND RECEIVED MESSAGE TO DOWNLOAD NEW CREATIVE CLOUD DESKTOP

I HAVE DOWNLOADED 10 TIMES NOW AND GET ERROR MESSAGE CAN NOT INSTALL HALF WAY THROUGH THE DOWNLOAD, ALSO CREATIVE CLOUD HAS COMPLETELY DISAPPEARED FROM MYTHE TOP OF MY MAC BOOK PRO.

NOW IF I CHECK FOR UPDATES TO ADOBE PHOTOSHOP 6 OR LIGHTROOM, I AM TOLD TO REDOWNLOAD THIS CREATIVE CLOD APP

Jeffrey_A_Wright · Answer

HNZ5758 please reinstall the Creative Cloud Desktop application from Creative Cloud Help | Creative Cloud for desktop. If you continue to receive download errors then please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html for information on how to resolve the errors.

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