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Participant
October 14, 2024
Answered

Can not login to install Creative Cloud and Photoshop

When I download Creative Cloud and Photoshop to my macbook and start the installation I am asked to type my password. But I can not login. I have changed the password twice just to make sure that it is correct. But same result. Can not install. I reckon it is my personal password that I shoud use? Or is there some admin password at my company that I should search for?

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kentb60211602Correct answer
Participant
October 14, 2024

Problem solved. I used the Adobe passwork and not my mac pw. Now the sun is shining...

3 replies

kglad
Community Expert
Community Expert
October 14, 2024

are you using your mac's password?

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kentb60211602AuthorCorrect answer
Participant
October 14, 2024

Problem solved. I used the Adobe passwork and not my mac pw. Now the sun is shining...

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kglad
Community Expert
Community Expert
October 14, 2024

good to hear.

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