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Participant
October 14, 2024
Answered

Can not login to install Creative Cloud and Photoshop

  • October 14, 2024
  • 1 reply
  • 217 views

When I download Creative Cloud and Photoshop to my macbook and start the installation I am asked to type my password. But I can not login. I have changed the password twice just to make sure that it is correct. But same result. Can not install. I reckon it is my personal password that I shoud use? Or is there some admin password at my company that I should search for?

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Correct answer kentb60211602

Problem solved. I used the Adobe passwork and not my mac pw. Now the sun is shining...

1 reply

kglad
Community Expert
Community Expert
October 14, 2024

are you using your mac's password?

kentb60211602AuthorCorrect answer
Participant
October 14, 2024

Problem solved. I used the Adobe passwork and not my mac pw. Now the sun is shining...

kglad
Community Expert
Community Expert
October 14, 2024

good to hear.