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Participant
August 8, 2020
Answered

Can't Access Adobe Portfolio After Changing Primary Email

  • August 8, 2020
  • 2 replies
  • 814 views

I recently changed my primary email from my student email to my personal email and now I don't have access to Adobe Portfolio. When I go on the site and select "Get started for free", my portfolio isn't listed. 

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Correct answer Nancy OShea

Do you have a PAID Creative Cloud Plan?  You need one to access Portfolio.   Log-in below with your PAID ID and password.

https://account.adobe.com/plans

https://portfolio.adobe.com/

 

FREE membership does not include Portfolio.  See screenshot & link below.

https://helpx.adobe.com/creative-cloud/help/benefits-creative-cloud-free-membership.html

 

2 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
August 8, 2020

Do you have a PAID Creative Cloud Plan?  You need one to access Portfolio.   Log-in below with your PAID ID and password.

https://account.adobe.com/plans

https://portfolio.adobe.com/

 

FREE membership does not include Portfolio.  See screenshot & link below.

https://helpx.adobe.com/creative-cloud/help/benefits-creative-cloud-free-membership.html

 

Nancy O'Shea— Product User & Community Expert
John T Smith
Community Expert
Community Expert
August 8, 2020
Participant
August 8, 2020

The website is still up though so I should still be able to access it somehow right?