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A
anya1984
Participant
February 9, 2015
Answered

Can't access any page with create.adobe.com domain on latest Mac OS (neither Chrome nor Safari works...)

  • February 9, 2015
  • 2 replies
  • 411 views

I'm trying to install either a trial or paid version of the Adobe CC InDesign.  When I navigate to various pages to try to install or download the application, I just get a blank white screen - page doesn't load...

Here are the URLs I've tried with no luck:

Creative Cloud pricing and membership plans | Adobe Creative Cloud

https://creative.adobe.com/products/download/indesign

https://creative.adobe.com/products/download/illustrator

I just get a blank page (see attached). I tried the same in Safari - also blank. Is the site down right now? I have latest version of Chrome installed:

Version 40.0.2214.111 (64-bit)

Google Chrome is up to date.

And latest Mac OS: OS X yosemite, v. 10.10.2

And latest version of Safari: 8.0.3

I have Flash installed (Shockwave Flash16.0r) and it's built into Chrome...

What gives?

This topic has been closed for replies.
Correct answer erikb29246392

Looks like https://creative.adobe.com/educard/ is now working.

2 replies

E
erikb29246392
Participant
February 10, 2015

Same issue for me. I am on a PC and have tried Chrome and IE. Wanting to get to https://creative.adobe.com/educard/ to enter a redemption code but get just a blank screen.

    G
    giancarlod78509182
    Participant
    February 10, 2015

    Same exact issue for me too (Macbook).

    D
    dcdesmet
    Participant
    February 9, 2015

    same problem here. If this is what creative cloud is like, we're off to a bad start.

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