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roryc53726588
Participant
October 10, 2018
Answered

Can't access invoice for purchase

  • October 10, 2018
  • 1 reply
  • 2280 views

Hi,

I purchased a license for Adobe Photoshop Elements 2019. However I'm not able to download an invoice. On the order page, under billing history it says "You don't have a billing history for this item".

Can anyone help?

    This topic has been closed for replies.
    Correct answer Jeffrey_A_Wright

    Roryc53726588, sorry you are facing problems accessing our invoice.  Please utilize the steps listed in Print a copy of the invoice for your Adobe purchase to access the invoice.  If you continue to face difficulties then please contact our support team at Contact Customer Care for direct assistance.  You are currently posting in a public discussion forum that is accessible to anyone with Internet access.

    1 reply

    Jeffrey_A_Wright
    Jeffrey_A_WrightCorrect answer
    Legend
    October 10, 2018

    Roryc53726588, sorry you are facing problems accessing our invoice.  Please utilize the steps listed in Print a copy of the invoice for your Adobe purchase to access the invoice.  If you continue to face difficulties then please contact our support team at Contact Customer Care for direct assistance.  You are currently posting in a public discussion forum that is accessible to anyone with Internet access.

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