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Participant
September 29, 2024
Question

Can't Activate Create Suite 5

  • September 29, 2024
  • 2 replies
  • 190 views

Recently I switched laptops, and I think I messed up something in the deactivation/activation process. I know can't activate Creative Suite 5 on either computer, and am told I've reached by activiation limit on 2 computers. Is there a way to fix this on my end?

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2 replies

Nancy OShea
Community Expert
Community Expert
September 29, 2024

Is the app installed on too many computers?

A single license allows you to install the app on two computers. To install the app on a third computer, you must deactivate the app on one of the first two computers.

https://helpx.adobe.com/download-install/kb/activation-deactivation-help.html

 

Nancy O'Shea— Product User & Community Expert
kglad
Community Expert
Community Expert
September 29, 2024

probably not.  you would have to deactivate on a computer that has an activated cs5