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Philip1962
Participant
January 12, 2020
Question

Can't activate Photoshop

  • January 12, 2020
  • 2 replies
  • 162 views

Adobe helped me right up until they took my money and then disappeared Disgusting service

 

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
January 12, 2020

I an sure nobody here has any idea what that means.  What is your Adobe case number?  If you don't know, sign-in to your Adobe account below.

https://account.adobe.com/products

Scroll down to page bottom and click on View Support History.

 

If there is no support history, are you certain you were dealing with a genuine Adobe Customer Care Agent and not an imposter?    And just how much money did you give them?

 

Avoid Phishing:  3 Easy Ways to Identify Adobe Staff

https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-p/10791730

 

Nancy O'Shea— Product User & Community Expert
John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
January 12, 2020

Read Nancy's reply in https://community.adobe.com/t5/get-started/initial-login/td-p/10850525

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