Skip to main content
kimberlyl1
Participant
February 5, 2020
Question

Can't Cancel Free Trial

Hello,

 

I can't find a way to cancel my free trial. I signed up as a student but can't access any support via the Enterprise Support link...it says I don't have access.  I am within my free trial period will not be needing the suite of apps. I have signed up for Creative Cloud All Apps. 

 

Can someone please cancel my trial?????

This topic is closed to new replies. Start a new post to keep the conversation going.

1 reply

Just Shoot Me
Just Shoot Me
Legend
February 5, 2020

Go to the Main Adobe website, adobe.com, Sign In with the Email address and password used for your Adobe ID and then "Manage your Account" then on that page you should see Cancel your plan button. If you don't then then click View Plan Details button and then Cancel Plan.

 

 

 

 

 

If none of that is there then you need to contact the IT department of your school, and or whatever department in your school, that handles all of the Adobe subscription stuff.

Translate
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices