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Participant
May 16, 2020
Question

Can’t cancel my subscription cost for student help

  • May 16, 2020
  • 2 replies
  • 688 views

I have used adobe student for college and now i am finished and unfortunately need to cancel, every time I try to it comes up with my billing to be paid for rest of year. Can someone help me with this! 

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2 replies

John T Smith
Community Expert
Community Expert
May 16, 2020

>comes up with my billing to be paid for rest of year

 

When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/legal/subscription-terms.html

 

If you cancel early you pay a fee of 50% of the remainder of your contract

Just Shoot Me
Legend
May 16, 2020

I moved your post over from the poorly named Community Help forum, which is for getting help using this forum system, to a better forum.

 

 

This forum system is not a direct link to Adobe support.
We are just users like you and can't help with account questions.
You need to contact Adobe directly through the Chat system at the link below.

https://helpx.adobe.com/contact/support.html

Select the chat icon at the bottom right of the page to open a chat session.
Type in AGENT into the chat window to connect directly to a person rather than the AI System.