Can’t cancel, no contact option, big scam alert!

Question

There's no way to cancel the subscription, and if you click contact then you're sent around in a circle never ever reaching anyone.

I tried to cancel before my trial ended but there was no way to cancel it option to contact adobe, this behaviour is fraudulent and I'm going to sue them unless they cancel this incredibly bug ridden software subscription and refund me everything.

POS company - make it easy for your customers to cancel and contact you

jane-e · Answer

Hi
@Christopher24173764mgda

This forum is answered mainly by volunteers not Adobe employees. You will need to contact Adobe Customer Care directly for billing issues:
https://helpx.adobe.com/contact.html?rghtup=autoOpen (type "Agent" to get a human, not a bot)

If your browser does not auto-open the Chat window, try these tips:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703

You can also send tweet to @AdobeCare.

Please let us know what works for you.

~ Jane

Forum volunteer

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