Can't change billing country or even add a new payment card

Question

I recently relocated to a new country and now that I want to buy CC again I find out that I can't add a new payment card since when adding the new card details the input field for the country will be disabled (and obviously my previous card doesn't work as I closed that bank account when I relocated so the only option I have if I want to buy CC is to add a new card).

I've been browsing on Google for a while and it seems that the only solution is to close my account and open a new one... really? what kind of solution is this? I can't believe that a company such as Adobe hasn't implemented an easier way for it's clients to be able to access their products.

kglad · Answer

The country associated with your adobe id must match the store you purchase from and must match the payment address. otherwise, change what's necessary:

change your country on adobe.com, https://www.adobe.com/international/selector/

change country associated with adobe id - https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

change credit card and/or billing address, https://helpx.adobe.com/manage-account/using/update-billing-information.html

change currency - https://forums.adobe.com/thread/1999694 change store - http://www.adobe.com/store_selector/storeselector.html

change adobe.com website language - https://forums.adobe.com/thread/1999693