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Participant
January 10, 2017
Answered

Can't change the location of the country.

  • January 10, 2017
  • 1 reply
  • 254 views

hi all.

my membership has ended, actually i want to pay use my credit car in ShangHai because my US bank card has expired.

there is a option(country) always grey,seems like blocked when i updating my payment information.

anyone can help?

best

Gefii

This topic has been closed for replies.
Correct answer kglad

The country associated with your adobe id must match the store you purchase from and must match the payment address.

change country associated with adobe id - https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

change currency - https://forums.adobe.com/thread/1999694

change store - http://www.adobe.com/store_selector/storeselector.html

change adobe.com website language - https://forums.adobe.com/thread/1999693

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
January 10, 2017

The country associated with your adobe id must match the store you purchase from and must match the payment address.

change country associated with adobe id - https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

change currency - https://forums.adobe.com/thread/1999694

change store - http://www.adobe.com/store_selector/storeselector.html

change adobe.com website language - https://forums.adobe.com/thread/1999693