Can't complete App Manager install - getting error code A12E1

Question

After downloading the Adobe Application Manager to my Mac Pro (Lion 10.7.3), I launch the installer from the disk image. It begins, and eventually asks for my admin password. I give it, and then get the following error screen:"We've encountered the following issues:Sorry, the program is not responding correctly (Error code: A12E1)"What's going wrong? I can't tell what program isn't responding, and searching for the error code doesn't shed much light. Any help would be greatly appreciated.Thank you in advance.-TazP.S. I still have CS5 installed on my machine. I'm not likely to remove it until 6 is working properly.

TazG10251643 · Accepted Answer

For these errors you will need to review the PDApp.log file manually. You can find instructions on how to do this at Troubleshoot with install logs | CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html#main_Analyze_the_Creative_Suite_5_PDapp_log.

SOLVED!

I downloaded and ran the Adobe Creative Suite Cleaner tool, cleared out everything it displayed, and then tried the 2nd installer again. Seems to have worked! It's downloading apps now. If it fails, I'll post again. Otherwise, thank you very much!

Vikas Talwar · Answer

If there is a process named 'AAM Update Notifier' or 'AAM Registration Notifier' is running. Kill this prcoess and then try again installing Adobe Application Manager.

You can also check following forum for more details: http://forums.adobe.com/message/4399154#4399154

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