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tomasf94088942
Participant
September 4, 2018
Answered

Can't Create Password

  • September 4, 2018
  • 1 reply
  • 1158 views

Our School recently got Creative Cloud for us so we can use all the products at home for free.

We got an e-mail with a link to create an account, by setting out name and password. But!

NO MATTER WHAT password I set, it ALWAYS says that it doesn't meet the parameters (both lower and upper case letters, at least one number, at least 8 characters and be different from our name).

Please help and thank you.

This topic has been closed for replies.
Correct answer tomasf94088942

I have fugured it out. Turns out that the conditions for the password (at least in my language) were incorrectly written. It said that you need a number OR a symbol. But!

YOU NEED BOTH A NUMBER AND A SYMBOL (such as #&_@? etc.)

1 reply

Nancy OShea
Community Expert
Community Expert
September 4, 2018

Have you created a hard enough password yet?

For example, (but don't use this one)

QwErTy12345

Nancy O'Shea— Product User & Community Expert
tomasf94088942
tomasf94088942AuthorCorrect answer
Participant
September 5, 2018

I have fugured it out. Turns out that the conditions for the password (at least in my language) were incorrectly written. It said that you need a number OR a symbol. But!

YOU NEED BOTH A NUMBER AND A SYMBOL (such as #&_@? etc.)

Abambo
Community Expert
Community Expert
September 5, 2018

Could you please tell us the language in witch the instructions have been written?

ABAMBO | Hard- and Software Engineer | Photographer