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A
Anonymous
February 26, 2013
Question

Can't deactivate elements

  • February 26, 2013
  • 1 reply
  • 330 views

I'va installed elemnts 9 on my 2 home PCs. Ican't deactivate the product on none of them (each time I try to enter the Elemnts the SW requires deactivating the copy on other's PC first....). How can I deactivate one of the copies??

Arik

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    1 reply

    S
    Scott V
    Participating Frequently
    February 28, 2013

    Hello Aklein100

    You just need to goto the Help Menu in Photoshop Elements and select Deactivate

    Out of curiosity, can you tell me how you found our forum page?

    Scott

    A
    Anonymous
    February 28, 2013

    Hi Scott,

    the problem is that each time I press on the "EDIT" button in the initial screen of the PhotoShop element (in order to get to the help menu) - I've got the blocking message that disable me to deactivate the elemnts on either of the PCs. Any other idea??

    I found the forum page through help menu of the organizer (to which I can enter...).

    Thanks for your help.

    Arik

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