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Participant
August 13, 2015
Answered

Can't donload CC.

  • August 13, 2015
  • 1 reply
  • 190 views

Hi,

Cannot download trial or subscription of lightroom/photoshop to laptop. Connected by ethernet; bullguard firewall set to allow Adobe internet access; laptop more then meets requirements; windows 10.  Get error 201 message. What next?

Thanks

Mark

This topic has been closed for replies.
Correct answer Kanikas

Hi,

Please refer to the help document below which explains the Error Code 201:

Error downloading, installing, or updating Creative Cloud applications

You may also refer to the thread below where this issue has been addressed:

Error 201

Error 201; CC desktop app constantly logged out, won't redownload


Hope this helps

1 reply

Kanikas
KanikasCorrect answer
Legend
August 13, 2015

Hi,

Please refer to the help document below which explains the Error Code 201:

Error downloading, installing, or updating Creative Cloud applications

You may also refer to the thread below where this issue has been addressed:

Error 201

Error 201; CC desktop app constantly logged out, won't redownload


Hope this helps