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Participant
March 8, 2014
Question

Can't download adobe illustrator - comes up with retry

  • March 8, 2014
  • 1 reply
  • 360 views

Hi, I need to download this tommorow though it keeps on saying retry can't find internet connection, I've done everything including putting my firewall down. My browser is safari and chrome used both of them didn't work PLEASE HELP

ANY HELP MUCH APPRECIATED!!!

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    1 reply

    kglad
    Community Expert
    Community Expert
    March 8, 2014

    which version do you need?

    Participant
    March 8, 2014

    Any version preferablly the latest though i'm fine even with the first!

    kglad
    Community Expert
    Community Expert
    March 8, 2014

    if you follow all 7 steps you can directly download a trial here: http://prodesigntools.com/adobe-cc-direct-download-links.html

    and activate with your serial number.

    if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies.

    the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).

    failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.