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M
mirand123
Participant
September 24, 2014
Question

can't download AE, IT SAYS 'DOWNLOAD ERROR, CONTACT CUSTOMER SUPPORT 49

  • September 24, 2014
  • 1 reply
  • 79 views

i'm not able to download AE, IT SAYS 'DOWNLOAD ERROR, CONTACT CUSTOMER SUPPORT 49, can you a advise?

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    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    September 24, 2014

    you mean you can't install.

    did you download the installation file or are you using a disc?

    what ae version, is this part of a suite or stand-alone and what os?

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