Skip to main content
O
Omarb92
Participant
February 7, 2016
Answered

Can't download After Effects ?

  • February 7, 2016
  • 2 replies
  • 1268 views

I downloaded the creative cloud app , all apps are available except for after effects, I downloaded and installed Illustrator successfully via the CC app but can't find After Effects in it ! And if I go to the Adobe website and click on Download After Effects , I get this error Message in the browser !

    This topic has been closed for replies.
    Correct answer John T Smith

    That MAY be a false error that is hiding the actual problem... a 32bit computer

    You MUST have a 64bit computer and operating system... what is your computer?

    -http://windows.microsoft.com/en-AU/windows7/find-out-32-or-64-bit

    -Programs are not SUPPOSED to display or download if they will not install on your computer

    MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html

    2 replies

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    February 8, 2016

    That MAY be a false error that is hiding the actual problem... a 32bit computer

    You MUST have a 64bit computer and operating system... what is your computer?

    -http://windows.microsoft.com/en-AU/windows7/find-out-32-or-64-bit

    -Programs are not SUPPOSED to display or download if they will not install on your computer

    MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html

      O
      Omarb92Author
      Participant
      February 8, 2016

      Thanks John that was the issue

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      March 18, 2023

      locked due to spam accumulation.

      P.M.B
      P.M.B
      Legend
      February 8, 2016

      Have you tried whistling a tune?  Have you tried burning some sage?  Have you tried sacrificing a white lamb?  Have you tried contacting Adobe support?

      Would you like me to contact Adobe support for you?

      ~Gutterfish
        O
        Omarb92Author
        Participant
        February 8, 2016

        ‌why don't you keep your comments to yourself if you want to be rude ? you think you're funny well you're not you are a child maybe you should be banned from this forum . contacting support takes ages i thought there would be a wuicker solution , if there wasnt , then i would contact support .

        people like you are basically jokes .

        Szalam
        Community Expert
        SzalamCommunity Expert
        Community Expert
        February 8, 2016

        Do you have a 64-bit operating system?

          Terms & ConditionsAccessibility statement
          Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices