Can't download anything.Why???

Forum|Forum|9 years ago
June 25, 2016
2 replies
437 views

Hello everyone.Now after a year I'm trying to trial/buy products but all I get is a four square loading thing and I can't proceed.When I say nothing I mean nothing,not even Creative Cloud app(Also on PC).Do you have any idea why?

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Correct answer Ned Murphy

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache. If it continues to fail try using a different browser.

Govardhan.V

Participating Frequently

If you still face same issues , even after troubleshooting with browser , try below link :

https://ccmdls.adobe.com/AdobeProducts/KCCC/1/win32/CreativeCloudSet-Up.exe

@

@wolfmusic3Author

Participant

Also worked.Thanks.

Ned MurphyCorrect answer

Legend

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache. If it continues to fail try using a different browser.

@

@wolfmusic3Author

Participant

I tried Mozilla and it worked.Thanks for helping!

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