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Participant
February 28, 2014
Question

Can't download Lightroom 5.

  • February 28, 2014
  • 2 replies
  • 292 views

I've paid to join CC and have had it for only 5 days. Tried many times. I had OS X Mavericks, but hated it and swithched back.

Please help.

    This topic has been closed for replies.

    2 replies

    wfoAuthor
    Participant
    February 28, 2014

    Rave: Here is what I get.

    Exit Code: 7

    Please see specific errors below for troubleshooting. For example,  ERROR: DW006 ...

    -------------------------------------- Summary --------------------------------------

    - 0 fatal error(s), 2 error(s)

    ----------- Payload: Adobe Photoshop Lightroom 5 5.3.0.0 Adobe Photoshop Lightroom 5.pkg_5.3 -----------

    ERROR: DW006: Apple Package failed to install successfully.

    ERROR: Third party payload installer Adobe Photoshop Lightroom 5.pkg failed with exit code: 1

    -------------------------------------------------------------------------------------

    Rave
    Participating Frequently
    February 28, 2014

    Please refer the Kb Doc : http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html.

    Please see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs

    wfoAuthor
    Participant
    February 28, 2014

    I'll try this when I get time.

    Also, not exactly what I wanted to do when purchasing a product like the CC. Thanks for the reply.

    Rave
    Participating Frequently
    February 28, 2014

    Hi wfo,

    Are you not able to install Lightroom from CC.

    Please elaborate as to what issue you are facing downloading Lightroom 5