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Can't download Photography Plan Bundle Apps?

Forum|Forum|3 years ago
November 16, 2022
1 reply
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I just purchased the Lightroom/Photoshop Photography Bundle (20 GB) but the apps are not showing up for me to download in Creative Cloud, and when I tried the download link from the email saying my plan was all set to use, it brings me to the Photoshop purchase page, although I already have started paying for the bundle plan. Is there a way to fix this?

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Correct answer Bagujo

nevermind, I got it to work. Had to sign out and back in a few times but they finally showed up to install instead of buy.

BagujoAuthorCorrect answer

Participant

nevermind, I got it to work. Had to sign out and back in a few times but they finally showed up to install instead of buy.

Community Expert

Community Expert

for others,

start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

if those all fail, change your cc language. eg, try international english

if that fails, change the install location