Can't download Photoshop CC (2017)
Over the past few days, I have been trying out Photoshop using its 7 day trial, and everything went smoothly the first 1-2 days. Then, I got a notification from my computer that Photoshop had an update available, so of course I decided to try the improved version. I started the download, waited quite a while, then when it was supposed to finish, it said the update failed. I tried this a few more times before giving up to go work with the original version. When I went to open up Photoshop it came apparent that Photoshop was gone. By Creative cloud, I still had Photoshop, so I decided maybe I can delete Photoshop then reinstall to get Photoshop back. Now, to my most recent problem, I cannot install Photoshop and every time I try to install it, Creative cloud states "Download failed" and clicking learn more gives this report back (Which I dont know how to read)
Exit Code: 184
-------------------------------------- Summary --------------------------------------
- 2 fatal error(s), 0 error(s), 1 warnings(s)
FATAL: Error (Code = 184) executing in command 'MoveFileCommand' for package: 'AdobePhotoshop18-Core_x64', version:18.1.1.252
FATAL: Error occurred in install of package (Name: AdobePhotoshop18-Core_x64 Version: 18.1.1.252). Error code: '184'
WARN: Unable to move file at "C:\adobeTemp\ETRBA7C.tmp\1\Application\Required\CEP\CEPHtmlEngine\CEPHtmlEngine.exe" to "C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\CEPHtmlEngine\CEPHtmlEngine.exe" Error 32 The process cannot access the file because it is being used by another process.. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.
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If anyone knows how to fix this, I am happy to take any suggestions. !
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