Can't download Photoshop CC 2022

Forum|Forum|4 years ago
December 23, 2021
3 replies
4710 views

Hi, I can't download from Creative clooud, I tried to download several times, but it always fails, says that Adobe's servers are not available, error code 113. But my internet works fine and without interruptions. What should I do, please tell me

Windows

This topic has been closed for replies.

Nancy OShea

Community Expert

Make sure your computer meets the minimum CPU & GPU requirements. Most Creative Cloud apps work on:

Windows 10 versions 21H1, 20H2, 2004, and 1909 (LTSB branches are not supported);
macOS 12 (Monterey), macOS 11 (Big Sur), macOS 10.16 or 10.15 (Catalina)

- https://helpx.adobe.com/creative-cloud/system-requirements.html
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

Nancy O'Shea— Product User & Community Expert

D

Donald Dang

Participant

Unable to reach Adobe servers sometimes due to your firewall or antivirus software.

If you r win 10 system, plz try to shut them down or add adobe on the whitelist..

Hope it can help.