Can't download PS CS5 on mac

Forum|Forum|10 years ago
October 16, 2015
2 replies
222 views

Hi, I have some problem with the downloading of photoshop CS5 the "install"-file. A window pops up that says ""Install" can not be opened because it comes from an unidentified developer. Your security settings only allow installation of applications from the Mac App Store and identified developers. What do I do? Please help

This topic has been closed for replies.

John Waller

Community Expert

‌Error "has not been signed by a recognized distributor" | Launch Adobe applications | Mac OS

Try Solution 1 in the link above.

Bani Verma

Legend

Hi Nathalie,

Please follow the below steps and try again:

Go to Apple icon > System preferences > security and privacy > firewall > TURN OFF ( to do this you will have to click on the padlock in the left bottom corner of this machine and then enter your mac password)

Go to Apple icon > System preferences > security and privacy > General > Allow apps downloaded from should be on ANYWHERE

**NOTE - To make these changes click on the lock on the bottom left corner of the window and enter your mac password and select Unlock.

Let us know if this helps.

Regards,

Bani

MelioraAuthor

Participant

Thank you Bani!

The problem is when I checked the firewall it was allredy off..

Do you have any other suggestions for me?

Bani Verma

Legend

The second step is the main step if have already done that reboot your machine and try installation again.

*** Go to Apple icon > System preferences > security and privacy > General > Allow apps downloaded from should be on ANYWHERE

**NOTE - To make these changes click on the lock on the bottom left corner of the window and enter your mac password and select Unlock.

Regards,

Bani

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