Purchased and downloaded LR5 for PC from Amazon. Get the error message: "A problem occurred while extracting some files. Check available space on your computer and the write privileges on the destination folder" when extracting installation files. There is more than enough space and the destination folder is the desktop. THis happens both on my Surface (Windows 8.1) and Dell (windows 7). What is wrong?
that's an incomplete download. that file size should be ~871.9mb ~ 892825b
also, that's a self-extracting file. so you just click (or double click) the exe. do not manually extract.
another option for you if you have trouble with that file:
if you follow all 7 steps you can directly download a trial here: http://prodesigntools.com/lightroom-5-ddl-comparison-vs-lr4.html
and activate with your serial number.
if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.
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