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RecordzandDiscs
RecordzandDiscs
Participant
October 19, 2017
Question

can't find my account? wth

  • October 19, 2017
  • 1 reply
  • 237 views

So,  I had a tech question that needed to be resolved.  Spent 54 minutes waiting for a live chat.   Once I get connected,  the phone tech tells me he can't find my account.  I verify my email/account name..... nope..... He can't see any account under that name.

????????????     I have had the account for 2 years and I am logged into CC Desktop under this account. right now.   What is the @17502962^ is that?

Bob

This topic has been closed for replies.

1 reply

Kanikas
Kanikas
Legend
October 23, 2017

Hi,

Sorry for the inconvenience!

I see you have an active Creative Cloud subscription under the same ID as with forums. Kindly let us know how can we help you.

Thanks

Kanika

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