Skip to main content
Participant
January 18, 2012
Answered

Can't find my serial number...

  • January 18, 2012
  • 1 reply
  • 3602 views

I just bought and downloaded Adobe Photoshop Elements 10 for Mac from Amazon.com and I can't find a serial number anywhere!! There isn't anything on the order page about a serial number nor is there anything on the product information page. I recieved an email from Amazon, but it was just a receipt... I don't think I overlooked it, but that is possible. Did anyone else run into a similar problem or was someone able to fix this?

This topic has been closed for replies.
Correct answer MadiJ95-syfJnr

Nevermind, I found it! In case anyone else has this problem (and you're using a Mac), go to your desktop, open the folder that was created after the download, click on it and open the file called, "Adobe Photoshop Elements 10 for Mac Keys." There you will find the ever elusive serial number!

1 reply

MadiJ95-syfJnrAuthorCorrect answer
Participant
January 18, 2012

Nevermind, I found it! In case anyone else has this problem (and you're using a Mac), go to your desktop, open the folder that was created after the download, click on it and open the file called, "Adobe Photoshop Elements 10 for Mac Keys." There you will find the ever elusive serial number!

Jeffrey_A_Wright
Legend
January 18, 2012

MadiJ95 thank you for the tip.  It should be noted that this process is particular for either Amazon or the reseller associated with Amazon which you purchased Photoshop Elements 10.  For users who purchase from Adobe directly it is available under there account on Adobe.com.