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BenjaminGourdol
Participant
March 7, 2013
Question

can't find past purchases

  • March 7, 2013
  • 1 reply
  • 259 views

Good evening !

I downloaded CS6 in may last year, for my desktop computer. I got it installed then on my MacBookAir, but I just bought a MacBookPro to replace it.

As I don't have any install disc, how can I find a download link to the product I bought? It doesn't appear in my "product list"

Thanks a lot for your answers!

Best regards,

Benjamin

    This topic has been closed for replies.

    1 reply

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    March 7, 2013

    If you choose the download option at the time of purchase then please see http://forums.adobe.com/thread/1006208?tstart=0&promoid=KBHJQ for information on how to download your purchased software.  If you instead choose to receive a DVD, but are no longer able to access it, then you can download the applicable CS6 trial and enter your serial number during the installation process.

    Either way I would recommend making a back up of the install files once you have them downloaded in case you need to install the software again in the future.

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