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iN3x0R
Participant
February 20, 2014
Question

Can't find Photoshop CC in Creative clouds

  • February 20, 2014
  • 1 reply
  • 395 views

Hello.

I wan't to download Photoshop CC for trials version but when i download creative cloud i got this problem in first :

http://prntscr.com/2ube31 ( Setup was unable to initialize )

So i try to start the,application and it's worked (i don't know why)

And when i'm in Apps (http://prntscr.com/2ubhtg)

i can't find photoshop CC, i can find photoshop cs6 but no CC. WTF?

Please helps me !

I try to uninstall/reinstall : don't work.

This topic has been closed for replies.

1 reply

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
February 21, 2014

iN3x0R I would recommend you begin by following the steps listed in CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html.  In addition are you installing Photoshop CC through the Creative Cloud Desktop application or are you using a different method to begin the install process?  Finally what version of Windows are you using?

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