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T
tu63549874
Participant
September 1, 2017
Answered

Can't find Premier Pro app on computer [was: pls help!!!!]

  • September 1, 2017
  • 2 replies
  • 1432 views

i installed adobe premiere pro by using creative cloud it says installed but i cant find app anywhere just can see in control panel to uninstall.

This topic has been closed for replies.
Correct answer John T Smith

If Windows, do you have the required 64bit version of Windows?

2 replies

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
September 1, 2017

If Windows, do you have the required 64bit version of Windows?

T
tu63549874Author
Participant
September 1, 2017

nope mine is 32 bit

John Waller
Community Expert
John WallerCommunity Expert
Community Expert
September 1, 2017

Premiere Pro will not install or run on 32 bit operating systems. It is 64 bit only.

Bani Verma
Bani Verma
Legend
September 1, 2017

Hi Tu63549874,

As you have mentioned you can see the app in the control panel which means it is installed, to check if it was successfully installed or not please try to launch it from within the Creative Cloud desktop app: Go to> Creative Cloud desktop app> Apps> Click on Premiere Pro CC 2017.

If it launches then please pin it to your task bar to launch it directly from there in future, if it doesn't then that means it was not installed successfully and the app is corrupted, i would recommend you to uninstall and reinstall the app.

Let us know if this helps.

T
tu63549874Author
Participant
September 1, 2017

i tried everything u said and didnt worked, thx anyway

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