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February 20, 2012
Question

can't find serial number

  • February 20, 2012
  • 1 reply
  • 1359 views

I have opened a case and need someone to help me find my serial number. I need to tranfser my Adobe license from this old computer to a new one.  I don't have my receipt   help!!

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1 reply

Jeffrey_A_Wright
Legend
February 20, 2012

If you have registered your products you can find your serial number by completing the following steps:

  1. Sign in to your Adobe account with your Adobe ID (your email address) and password.
  2. Click My Adobe, and then click My Products.
February 20, 2012

But I don’t think my product has been registered ☹ My IT department installed full Adobe Distiller v7.0 on my machine in 2004. I’m moving to another laptop and I need to serial number to re-activate on the new machine. What can I do? I have a co-worker that has the original CD but I’m afraid that it is just licensed strictly to her now. If I have the CD, will that help?

Mylenium
Legend
February 21, 2012

New computer = Win 7? If so, Acrobat 7 will be of no use to you, anyway. It won't install correctly much less work properly.

Mylenium