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Participant
July 16, 2025
Question

Can't find the options for Illustrator legacy versions

  • July 16, 2025
  • 5 replies
  • 282 views

Can't find the options for Illustrator legacy versions. It's showing system incompatible, and thats's the exact reason why I need a legacy version of Ai. But at the same time, legacy versions of Photoshop is showing. How to resolve this issue? 

5 replies

Nancy OShea
Community Expert
Community Expert
July 16, 2025

Make sure your computer meets the minimum CPU & GPU requirements. Most Creative Cloud apps work on these systems, no more than 2 versions back:

  • Windows 11 (64-bit) versions 24H2, 23H2; Windows 10 versions 22H2, 21H2;
  • MacOS 15 (Sequoia), 14.7 (Sonoma), 13.6.7 (Ventura).

- https://helpx.adobe.com/creative-cloud/system-requirements.html
- https://helpx.adobe.com/illustrator/system-requirements.html

Earlier operating systems are no longer supported. 

 

 

Nancy O'Shea— Product User & Community Expert
Abhishek Rao
Community Manager
Community Manager
July 16, 2025

Hi @Nithil32605820arwa,

 

Thanks for sharing the screenshot and explaining the situation. When you see 'System incompatible,' it usually means your current OS doesn't meet the requirements for the latest Illustrator version, which can also prevent legacy versions from showing up.

Could you please confirm your operating system version? In the meantime, please check that you've enabled 'Show Older Apps' in the Creative Cloud Desktop app by going to Preferences > Apps and turning it on. You can also review the system requirements here: Adobe Illustrator system requirements.

Let me know if the legacy versions still don't appear after trying this, and I'll be happy to help further!

 

Looking forward to your update.
Abhishek

kglad
Community Expert
Community Expert
July 16, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community bugs to illustrator to download & install">
kglad
Community Expert
Community Expert
July 16, 2025

1. you can install the latest and 1 version prior versions using the cc desktop app. you must have a subscription because previous versions are not available with trials. other versions are revealed after clicking file preferences>apps>tick show older apps (at panel bottom).


2. no other versions are available

jane-e
Community Expert
Community Expert
July 16, 2025

@Nithil32605820arwa 

 

Adobe offers only the current and one previous version. There is nothing we can do to override this.

 

i've moved your post to the Illustrator forum.

 

Jane